18th March - Law News

1178th Edition: LawNewsIndex is a UK based Law, Justice, Legislation & Rights related daily news & legal articles archive brought to you by TheLawMap

FOCUS OF THE DAY: Law firms “getting even worse” at handling telephone enquiries, says mystery shopper. The way law firms handle telephone enquiries from prospective clients is so bad that “it’s as if every managing partner in the land met up at a secret location and agreed the worst way possible to deal with them”, a leading consultant has claimed. Full story - Legal Futures

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